As the modern workforce continues to evolve, so do the expectations for the digital working environment that we rely on every single day. As we spend more time on our screens, the need for an intuitive, efficient, secure, and connected digital workspace is essential to remain productive and engaged.  From video and chat-based communication to…

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Without a doubt, phone systems are one of the key communication services to a business. Since the invention of the revolutionary device, phone systems have been used for commercial purposes since 1877 (back when switchboard operators would manually connect phone calls!).  Since then, phone systems have changed and evolved over time to keep up with…

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Did you miss Microsoft’s AI announcements? Here is a recap summarising everything you need to know.   The way we work is changing. AI is transforming the modern workplace unlocking a new wave of productivity growth, and Microsoft is at the forefront of its innovation. Despite escalating competition from Google, Microsoft and OpenAI remain the leading…

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Spring has finally arrived, so rather than just ‘dusting away the cobwebs’ on your current IT/Network Infrastructure, it could be time to give it a refresh.  Your IT Network Infrastructure is a critical component of your business. To keep your organisation running smoothly, your infrastructure should be kept up-to-date and provide high-quality operating systems to…

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New Year, new team, new charity, same challenge, same goal. We’re tackling the Yorkshire Three Peaks to raise money for Dougie Mac. Last year a team from 848 took on the challenge raising over £1700 for an amazing charity. This year we’re taking on the Yorkshire Three Peaks again with new team members and for…

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848 has been awarded the Microsoft Business Applications Solutions Partner badge, taking its Tier 1 Microsoft accreditations portfolio to 4 Solutions Partner badges and 6 Specializations.   Our growing list of Microsoft accreditations validates our advanced ability to design, configure, scale, and deploy specialist solutions according to Microsoft’s highest technical standards.  Including our latest badge…

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In the current threat landscape, cyber security for law firms is essential. Cyber-attacks overall have grown by more than 60% in the last two years, and the number of top 100 law firms experiencing an attack has risen from 45% in 2018/19 to 73% in 2021/22. Cyber security is especially important for legal firms due…

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Expert cloud solutions and IT Provider the 848 Group has announced a new strategic partnership with Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions. This relationship will extend and strengthen 848’s offerings to its customer base bringing significant automation, cost, and risk benefits to its…

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Business Applications like Microsoft Dynamics 365 are already leveraging Artificial Intelligence (AI) and Machine Learning (ML). Are you taking advantage of this to increase customer satisfaction? The key to achieving outstanding customer satisfaction is to personalise the entire customer service experience. Utilising AI-driven personalisation can increase revenue by 6% – 10%. Why does this work?…

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848 is exhibiting at the National Cyber Security Show. Taking place between the 25th and the 27th of April at the NEC Birmingham, the NCSS is a 3-day event of networking, learning, and discovering the latest cyber security strategies and solutions that are keeping individuals and businesses safe in the evolving threat landscape.   Visit…

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Public sector IT leaders are facing an uphill struggle to meet the community’s growing digital requirements, while juggling dwindling budgets, rising costs, and safeguarding against future disruption. But digital transformation continues to play a critical role in the public sector. It can offer many benefits, including increased collaboration, accessibility, and agility as well as better…

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Today’s commercial business segment is booming with small and medium businesses (SMBs), accounting for around 90% of all businesses globally. But as the global economy continues to rise, organisations are having to look at ways to reduce costs due to tight budgets, all whilst growing their business and optimising operations.  As an SMB, we know…

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By 2024, over 300 million people worldwide will be working in a setting that combines virtual and on-site communication. But to excel in a hybrid world, you need the right technology, tools, processes, and strategy to make collaboration work for everyone, wherever they may be.  A modern workplace will enable you to stay competitive, maximise…

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So many businesses are resistant to change. But to stay ahead of the competition and improve efficiency, productivity, security, and employee satisfaction, businesses must embrace change for continuous improvement. 

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During the third quarter of 2022, approximately 15 million data records were exposed worldwide through data breaches.  Data Privacy Day is an international campaign that runs annually on the 28th of January. The campaign aims to raise awareness of the importance of cyber security and data protection best practices.  As cyber threats continue to evolve…

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