Microsoft Inspire 2023 unsurprisingly, focused heavily on AI. Microsoft’s goal continues to be to make AI a transformative tool for its users within its technologies. And so, Inspire 2023 bought us all kinds of AI innovations that can be applied to organisations in a variety of ways. From expansion of AI skilling to new products…

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Over half of all organisations are using Microsoft 365 to help run their business, and mastering the latest productivity hacks is a guaranteed way to work smarter and get the most functionality out of your software. Your organisation likely uses some of 365 suite every day, and here are some of our favourite features for…

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Every membership organisation is unique. There is no one-size-fits-all solution for your membership management system. You need a platform that can be tailored to meet your specific requirements and goals in the most efficient and cost-effective way. The Microsoft Cloud and its leading products such as Dynamics 365 CRM are completely customisable; you can pick…

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Last week, Microsoft made an announcement regarding the renaming of Azure Active Directory to Microsoft Entra ID. This decision was driven by the company’s desire to unify the Microsoft Entra product family.  Back in May 2022, Microsoft introduced the Entra suite, which initially consisted of three products: Azure AD, Microsoft Entra Permissions Management, and Microsoft…

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In a recent blog post by Judson Althoff, the Executive Vice President and Chief Commercial Officer of Microsoft, the focus was on the potential of generative AI and its impact on various industries. As a Tier 1 Microsoft Solutions Partner, we were keen to delve deeper into this discussion and shed light on how the…

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Did you miss Microsoft’s AI announcements? Here is a recap summarising everything you need to know.   The way we work is changing. AI is transforming the modern workplace unlocking a new wave of productivity growth, and Microsoft is at the forefront of its innovation. Despite escalating competition from Google, Microsoft and OpenAI remain the leading…

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848 has been awarded the Microsoft Business Applications Solutions Partner badge, taking its Tier 1 Microsoft accreditations portfolio to 4 Solutions Partner badges and 6 Specializations.   Our growing list of Microsoft accreditations validates our advanced ability to design, configure, scale, and deploy specialist solutions according to Microsoft’s highest technical standards.  Including our latest badge…

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Business Applications like Microsoft Dynamics 365 are already leveraging Artificial Intelligence (AI) and Machine Learning (ML). Are you taking advantage of this to increase customer satisfaction? The key to achieving outstanding customer satisfaction is to personalise the entire customer service experience. Utilising AI-driven personalisation can increase revenue by 6% – 10%. Why does this work?…

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Get leading Microsoft CRM solutions and low–code tools for less. New customers purchasing Microsoft Dynamics 365 and Power Platform products get a 16.67% discount on monthly subscriptions until the 30th of June. This promotion is low-risk, low-commitment, and helps you manage your customer relationships more effectively, and advance your digital capabilities at a reduced rate.…

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The Adoption and Change Management Specialization validates expertise in helping clients embrace change. The 848 Group is delighted to have been awarded another Microsoft Specialization in Adoption and Change Management. This takes our total number of Specializations to 6. Earning this Specialization certifies our extensive capabilities in enabling customers to adopt Microsoft 365 services, and…

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The Microsoft Exchange 2013 End of Life date is fast approaching. Running services and applications after their end-of-life date presents new security risks, whilst also impacting functionality and integration with other services. The longer you run a system past its’ end of support date, the bigger the issue becomes.

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Exchange Server 2013 will reach its extended end of support date on the 11th of April 2023. This means Microsoft will no longer provide security updates, patches, and technical support for the platform. Sticking with a service passed its end of support date creates a range of security and functionality risks.

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New features in Teams are here! During its annual Ignite event, Microsoft shared new features and updates coming to Microsoft Teams. As the world’s most popular collaboration platform, Teams took centre stage at Ignite as product leaders discussed rich new features and updates including, Mesh avatars, Microsoft Places, and Microsoft Teams Premium.

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This week Microsoft hosted Microsoft Ignite. The annual event reveals the latest features, updates, and technology coming to Business Applications, Microsoft 365, Azure, Industry Cloud, Power Platform, Security, Windows and more.

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Microsoft has changed the way it categorises partner capabilities and specialisms. Instead of the existing list of 18 Competencies, Microsoft will now classify partners based on their proficiency by partner designations in 6 key solutions areas that align with the Microsoft cloud.

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