848 has been awarded the Microsoft Business Applications Solutions Partner badge, taking its Tier 1 Microsoft accreditations portfolio to 4 Solutions Partner badges and 6 Specializations.   Our growing list of Microsoft accreditations validates our advanced ability to design, configure, scale, and deploy specialist solutions according to Microsoft’s highest technical standards.  Including our latest badge…

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Business Applications like Microsoft Dynamics 365 are already leveraging Artificial Intelligence (AI) and Machine Learning (ML). Are you taking advantage of this to increase customer satisfaction? The key to achieving outstanding customer satisfaction is to personalise the entire customer service experience. Utilising AI-driven personalisation can increase revenue by 6% – 10%. Why does this work?…

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Get leading Microsoft CRM solutions and low–code tools for less. New customers purchasing Microsoft Dynamics 365 and Power Platform products get a 16.67% discount on monthly subscriptions until the 30th of June. This promotion is low-risk, low-commitment, and helps you manage your customer relationships more effectively, and advance your digital capabilities at a reduced rate.…

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The Adoption and Change Management Specialization validates expertise in helping clients embrace change. The 848 Group is delighted to have been awarded another Microsoft Specialization in Adoption and Change Management. This takes our total number of Specializations to 6. Earning this Specialization certifies our extensive capabilities in enabling customers to adopt Microsoft 365 services, and…

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The Microsoft Exchange 2013 End of Life date is fast approaching. Running services and applications after their end-of-life date presents new security risks, whilst also impacting functionality and integration with other services. The longer you run a system past its’ end of support date, the bigger the issue becomes.

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Exchange Server 2013 will reach its extended end of support date on the 11th of April 2023. This means Microsoft will no longer provide security updates, patches, and technical support for the platform. Sticking with a service passed its end of support date creates a range of security and functionality risks.

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New features in Teams are here! During its annual Ignite event, Microsoft shared new features and updates coming to Microsoft Teams. As the world’s most popular collaboration platform, Teams took centre stage at Ignite as product leaders discussed rich new features and updates including, Mesh avatars, Microsoft Places, and Microsoft Teams Premium.

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This week Microsoft hosted Microsoft Ignite. The annual event reveals the latest features, updates, and technology coming to Business Applications, Microsoft 365, Azure, Industry Cloud, Power Platform, Security, Windows and more.

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Microsoft has changed the way it categorises partner capabilities and specialisms. Instead of the existing list of 18 Competencies, Microsoft will now classify partners based on their proficiency by partner designations in 6 key solutions areas that align with the Microsoft cloud.

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This week, Microsoft released the first big update for the Windows 11 operating system. It comes with an all-new set of features and enhancements to improve security, accessibility, productivity, and the overall user experience.

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Azure Virtual Desktop (AVD) is a set of technologies from Microsoft Azure allowing IT professionals and Managed Services Providers (MSPs) such as 848, to create virtual desktops and RemoteApps in Azure, and publish them to users who can access them from their own devices.

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To turn Microsoft Teams into a complete Unified Communications as a Service (UCaaS) solution, you need an effective telephony integration. This blog looks at the differences between Operator Connect and Direct Routing for Teams.

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848 has been awarded the Microsoft Teamwork Deployment Advanced Specialization. Earning this achievement validates in-depth knowledge, experience and expertise in deploying Microsoft Teamwork workloads, platforms and modern workplace environments.

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Microsoft has announced a new innovation to support the modern workforce. The new Microsoft Operator Connect Mobile solution has been designed to empower employees across locations.

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As the battle against the climate crisis is intensifying, sustainability is no longer a choice but a necessity. If the world doesn’t act now, it will be too late. Technological advances rooted in the cloud are at the heart of a greener future. Artificial intelligence (AI), big data, and rooted analytics unlock the capability and…

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