Voice over Internet Protocol (VoIP) is the technology that converts your voice into a digital signal, allowing you to make and take calls from anywhere you have an internet connection. Digital phone systems using VoIP have transformed the way businesses interact with colleagues, customers, and partners, making meetings and communication more convenient and productive for everyone.

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What is the BT 2025 switch off? The UK’s Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) are no longer meeting the needs of a digital world. And so, the UK’s traditional copped-based network will be terminated at the end of 2025.

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848 becomes one of the few Microsoft Partners in the UK to hold a BT Wholesale Partnership. The 848 Group has announced a new partnership with BT Wholesale to deliver unified communications experiences to businesses across the UK. 848 is a growing cloud-first IT solutions provider and Microsoft Gold Partner helping organisations achieve secure anywhere…

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To turn Microsoft Teams into a complete Unified Communications as a Service (UCaaS) solution, you need an effective telephony integration. This blog looks at the differences between Operator Connect and Direct Routing for Teams.

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A Basic Guide to Cloud Calling and Communications in the Cloud You may have heard of it, but what exactly is cloud calling? In this article, I’m going to give you a rundown on the definition, features and benefits of cloud calling for your modern business. The days where physical contact centres are long gone.…

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What is unified communications and collaboration (UCC)? And why are more organisations adopting this combined approach? This blog talks about why these two once separate solutions areas are increasingly integrated, and how UCC can add value to your business. We are living in a digital world, and this doesn’t stop when it comes to the…

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You come into contact with Unified Communications (UC) every day. But what exactly does Unified Communications mean? Here’s everything you need to know about UC.  Let’s face it, we’re living in some pretty exciting times. Technological innovation is happening everywhere you look. It’s fair to say that it’s changing the way we do everything.  Technology…

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Microsoft has announced a new innovation to support the modern workforce. The new Microsoft Operator Connect Mobile solution has been designed to empower employees across locations.

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848 Earns Microsoft Teams Advanced Specialization The 848 Group has continued to demonstrate leading expertise in the Microsoft ecosystem after earning the Calling for Microsoft Teams Advanced Specialization. We are delighted to announce we have achieved another Microsoft Advanced Specialization, this time in Calling for Microsoft Teams. This latest achievement validates our extensive expertise and experience…

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During Microsoft Ignite, Microsoft demonstrated the new capabilities within Microsoft Teams that would soon be available to users. Microsoft showcased rich new features and updates that have been designed to increase connectivity, accessibility, and integration with business applications.  In our evolving digital world, we’ve witnessed a tremendous growth in virtual networking with people collaborating online more than ever before. Microsoft Teams now has over 250 million monthly active users, and has become the new way workforces interact, collaborate, and stay productive.  Let’s talk Teams: new features coming to Microsoft Teams  An insight into new capabilities…

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World Online Networking Day happens every year on the 29th of October. It’s a celebration of online networking across the globe and the benefits to business opportunities and more. The world is increasingly digital, so online networking has become important in our everyday lives. This blog will look a little more into the benefits of…

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