Technology is the backbone of your business, so it needs to perform. As an experienced Managed Service Provider (MSP) and cloud IT solutions partner, 848 delivers IT services that are always reliable, and always secure. With a nationwide network of IT experts and an agile approach, we provide leading solutions that evolve with you as your needs change. Work with a diverse team of accredited technical experts specialising in the modern workplace, cybersecurity, cloud infrastructure and more.
“We like your ‘can do’ attitude and the flexibility/agility.”
Both myself and the other members of the team are very pleased to have you working alongside us on this challenging and important piece of work. We like the ‘can do’ attitude and the flexibility/agility you’ve shown over the last 3-4 months in keeping the shape and momentum going on all fronts. The response from everyone in your team is always positive and that makes a huge difference on these programmes.
Thanks for your ongoing commitment – way to go yet but we’ll get there.
— Chief Technology Officer, UK Cinema Group
“848 is a great company. The staff in any team I have dealt with were friendly and really went the extra mile.”
The migration and installation went pretty smoothly, but I judged 848 on how they dealt with unexpected issues. They were always quick to respond and jump on a call and with every single issue their communication was great, and they resolved in a reasonable timeframe.
The aftercare was essential for us, and the structured and bespoke plans put in place by the 848 team were just what we needed. During this time, our account manager changed but this was seamless. I think it speaks highly of their own internal processes that our new account manager was up to date with our account needs. We never noticed a drop in service and they have been brilliant all round.
— George Andreou, Business Support Manager, BKSB
“I see 848 as an extension to my team, a partner not a supplier.”
I trust they will offer strategic advice and deliver on their promises. I like the fact they challenge my requirements, that’s what I look out for when choosing partners to work with. I would strongly recommend 848.
— Francesca Monaco, Augmentable Marketing
“They are accountable, supportive and patient, and didn’t let us down once.”
Working with 848 is like working with a full-service agency. They are responsive and have a complete team of specialists with high quality skills for all different solutions and aspects of a project. That made me feel so much more confident and gave me complete reassurance that we picked the right partner.
They put in extra hours and went above and beyond to support us and get the job done. I could only really sleep at night because I knew I could pick the phone up to the 848 team in the morning! They are accountable, supportive and patient, and didn’t let us down once.
— Penny Whitelock, CEO, Miriad Products LTD
“Excellent support and fast issue resolution.”
Our previous supplier didn’t deliver on what they promised. Because of this experience, when we went out to tender, we set the bar high when looking for a new IT partner. So, for 848 to meet these expectations, meant they really impressed the senior team at Incentive.
You never feel like you’re just a number with 848, you always have that personal relationship and interaction – whether you’re working directly with the team or calling up the service desk for support as an end-user.
848 ticked all the boxes we were looking for in terms of support, and there were also cost savings made by moving to them. The team has continued to deliver exactly what was said on the tin – excellent support and fast issue resolution.
— Alisha Henderson, Incentive FM Group
The 848 Methodology.
Our plan, build, run methodology has been tried, tested and fine-tuned over more than a decade. This flexible approach ensures we capture every detail and requirement within your business and design solutions that align with your needs, goals and business strategy. It helps us deliver projects with minimal disruption, and maximum value.
848 will support you throughout the entire IT lifecycle. We view client relationships as partnerships, and guide you seamlessly right through from initial consultation, to design and implementation, and ongoing aftercare, training, and support.
