Customer reviews and testimonials 

Read real customer reviews and testimonials about the 848 team and our approach to delivering Business Changing IT

At 848, we help organisations enable real change through technology. We put our client’s needs and business objectives at the heart of every project we deliver, only providing solutions we truly believe in and know will work for them.  

But don’t just take it from us – read what our clients have to say in our list of customer reviews and testimonials. 

Read the full Miriad customer story

“They are accountable, supportive and patient, and didn’t let us down once.”

Working with 848 is like working with a full-service agency. They are responsive and have a complete team of specialists with high quality skills for all different solutions and aspects of a project. That made me feel so much more confident and gave me complete reassurance that we picked the right partner.

They put in extra hours and went above and beyond to support us and get the job done. I could only really sleep at night because I knew I could pick the phone up to the 848 team in the morning! They are accountable, supportive and patient, and didn’t let us down once.

– Penny Whitelock, CEO, Miriad Products LTD

Read the full Severn Angels customer story

“They had a deep understanding of what we wanted to achieve.”

From start to finish, everything was great, from the communication to meeting our needs. 848 made sure they had a deep understanding of what we wanted to achieve, and then they designed and delivered exactly what they said. They have been very good in terms of support and resolving issues too.

– Spiwe Mhondiwa, Managing Director, Severn Angels Healthcare

Read the Incentive FM Managed Services customer story

“You never feel like you’re just a number with 848.”

Our previous supplier didn’t deliver on what they promised. Because of this experience, when we went out to tender, we set the bar high when looking for a new IT partner. So, for 848 to meet these expectations, meant they really impressed the senior team at Incentive.

You never feel like you’re just a number with 848, you always have that personal relationship and interaction – whether you’re working directly with the team or calling up the service desk for support as an end-user.

848 ticked all the boxes we were looking for in terms of support, and there were also cost savings made by moving to them. The team has continued to deliver exactly what was said on the tin – excellent support and fast issue resolution.

– Alisha Henderson, Incentive FM Group

“848 cares about what they do.”

When I first contacted 848 they were warm and approachable. As the head of an organisation who is responsible for far too many things, I needed to bring in people who would empower us in a positive way. I trust that 848 cares about what they do, and this helps us to support the people we serve. 848 feels like a part of the team.

848 had to bring together a number of complex and disconnected streams. They did this by working with us to understand our needs, discuss solutions and then implement. 848 made it easy by keeping it simple and helping us to see the whole picture on our terms – not in jargon-y, unhelpful language.

The 848 team aren’t patronising. Many of us hold specialist information, and most IT professionals treat you like you’re an idiot if you don’t speak their language. 848 has always translated information to us in a comprehendible way.

– Megan Karnes, Founder and Director, Hoarding UK

Read the Incentive FM information security customer story

“You never feel like you’re just a number with 848.”

We were paying a lot more with the previous supplier, and response times for support could be weeks before tickets were resolved. With 848, the turnaround for support tickets is really quick.

– Chris Woods, Incentive FM Group

 

 

“We like your ‘can do’ attitude and the flexibility/agility”

Both myself and the other members of the team are very pleased to have you working alongside us on this challenging and important piece of work. We like the ‘can do’ attitude and the flexibility/agility you’ve shown over the last 3-4 months in keeping the shape and momentum going on all fronts. The response from everyone in your team is always positive and that makes a huge difference on these programmes.

Thanks for your ongoing commitment – way to go yet but we’ll get there.

– Chief Technology Officer, UK Cinema Group

 

Contact us

Unit 3,
Marconi Gate,
Staffordshire Technology Park,
Stafford,
ST18 0FZ
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03449 848 848

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Copyright © 2021 The 848 Group.
All Rights Reserved. 

Contact us

Unit 3,
Marconi Gate,
Staffordshire Technology Park,
Stafford,
ST18 0FZ
///prone.chest.hiking 

03449 848 848

Find out more

Privacy Policy

Make a complaint 

Remote Support Session

848 Group Support

Copyright © 2021 The 848 Group.
All Rights Reserved.