…transition from Freshdesk to ServiceNow and provides a brief comparison of two leading service desk solutions. Whether you are delivering IT services to an enterprise-level user community, or small groups…

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…term commitments.  Annual offers with competitive pricing for longer commitments.  Mix-and-match monthly and longer term offers to benefit from both price protection and flexibility for seasonal or business-volume fluctuations.  CSP New…

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…landline telephony for decades, providing reliable communication but often at a high cost. With the onset of mobile phones, communication became more mobile and accessible, but mobile plans were often…

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…now generally available. New Teams chat and collaboration features make communication more interactive. Improved channel experience is coming soon to Microsoft Teams. Teams meetings available natively on certified Cisco meeting…

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What is a modern workplace? When you hear the term “modern workplace’, what comes to mind? Do you imagine a futuristic office that has a fresh layout and comes with…

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…increased adoption of cloud calling and communications in place of traditional telephony systems. Cloud calling (or cloud telephony) is enabling more businesses to access more affordable, secure and reliable communications…

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…audience becomes a guessing game, potentially leading to ineffective messaging and lower engagement rates. 5. Communication Issues. Communication issues makes marketing for charities and not-for-profits a problem. Without effective communication…

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…download speed and upload speed. According to the Federal Communications Commission (FCC), high-speed internet is defined as an internet connection that delivers download speeds of at least 25Mbps and upload…

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…too. https://www.youtube.com/watch?v=6oPkCMN2Yms Microsoft Outlook is more than just an email app. It’s a comprehensive email, calendaring and planning platform that’s designed to streamline your email communications and optimise your workday….

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…lowest CO2 footprint. It’s one more step on the route to 848’s aim of achieving a complete, seamless integration of e-commerce with ERP and advanced carrier management, to create a…

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…will enable the business to provide high quality unified communications and voice solutions that complement the Microsoft modern workplace. A key solution is Operator Connect Mobile, which lets businesses access…

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The 848 group are delighted to announced they have achieved another competency with Microsoft, The Silver Cloud Business Applications Competency means 848 has proven they have the in-house capabilities and…

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The 848 Group has been awarded a place on the Crown Commercial Service (CCS) Digital Outcomes and Specialists 5 (DOS5) public sector framework.    The agreement (which replaces the existing DOS4 framework) is…

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…smart computer system that thinks and behaves like humans in order to solve complex problems. AI requires machine learning to enable a machine to automatically learn from historic data without…

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