CRM Services and Solutions.
Your CRM is a critical application for enabling business growth. We design, build, and integrate flexible CRM solutions that help you achieve sales, marketing, and customer service goals. Our professional CRM services ensure you access an effective solution that delivers ongoing value.
848 is a Microsoft Solutions Partner with a team of CRM experts specialising in centralised environments that connect people, processes and data. Our IT professionals fully integrate and optimise CRM solutions underpinned by Dynamics 365 and other Microsoft services to run your entire business.
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CRM Consultancy Services, Strategy and Expertise.
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Migrations, Integrations and Upgrades.
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Flexible CRM Solutions and Cloud Apps.
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CRM Audits and Assessments.
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Automation and AI Readiness.
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Project Resources and Skills.
Designed For You
Customised CRM solutions to meet your needs. Choose from out-of-the-box to fully bespoke systems.
Keep it Connected
Build a secure, integrated, and centralised environment to connect your people, processes, and data.
Specialist Expertise
Get peace of mind for your project. Access trusted CRM expertise, consultancy, migration services, and more.
Made to Evolve
Mix-and-match CRM services to create a solution that evolves with you and delivers value – now, and in the future.
Define Your Strategy
Get strategic guidance on CRM and other critical business applications to help your business grow.
Secure By Design
Access CRM solutions that are secure by design, and supported by a dedicated team or cybersecurity experts.
I Need a Solution to...
Looking for CRM Solution Designed for Small Business?
SMBs need a simple, cost-effective sales and marketing tool that enables them to drive stronger pipelines, automate campaigns, and centralise customer data.
We can deliver an affordable all-in-one CRM solution that’s purpose built for small business. PowerPack is a low-cost intuitive sales and marketing solution with the core features you need to find, reach, and keep your customers.
Learn About PowerPack
Integrated Business Solutions
Multi-carrier Management.
As a proud partner of SmartFreight, we provide flexible multi-carrier management solutions that make managing shipping and delivery simple. Our team fully integrate a smart shipping solution with your Dynamics 365 Platform, giving you the ability to manage your shipping strategy and carriers in a timely and effective manner.
Learn more
Cloud Contact Centre.
We’ve partnered with Anywhere365 to provide intelligent, intuitive and user-friendly unified systems based in the cloud, that easily integrate with your existing infrastructure. By centralising your communication channels and modernising your contact centres, your business can streamline communication processes, engage customers, and automate dialogue for greater productivity.
Learn more
Integrated E-commerce.
Prioritise relationships, not just transactions with Sana from 848; intelligent e-commerce for Microsoft Dynamics. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’ll deliver a truly integrated e-commerce that unifies your business, removes information and communication silos and transforms customer relationships.
Learn more
Start with a CRM Review.
Why is a CRM Review Important?
- Identify ways to improve customer experiences, user workflows, reporting and more.
- Uncover weaknesses in CRM processes and design.
- Find new opportunities for integration and workflow automation.
- Realise the potential to reduce licensing costs and improve CRM usage.
- Address new requirements to improve the user experience and processes.
What’s better, it’s completely free to get started. Book your CRM Review today.
Get in Touch.
Your Dedicated Microsoft Solutions Partner.
The 848 Group is proud to be a Microsoft Certified Solutions Partner for Modern Work, Digital & App Innovation, Business Applications and Security, with a specialization in Adoption and Change Management and Modernize Endpoints. This demonstrates our leading knowledge and expertise in the design, build and implementation of solutions underpinned by Microsoft technologies.
