“Excellent support and fast issue resolution.”

Our previous supplier didn’t deliver on what they promised. Because of this experience, when we went out to tender, we set the bar high when looking for a new IT partner. So, for 848 to meet these expectations, meant they really impressed the senior team at Incentive.

You never feel like you’re just a number with 848, you always have that personal relationship and interaction – whether you’re working directly with the team or calling up the service desk for support as an end-user.

848 ticked all the boxes we were looking for in terms of support, and there were also cost savings made by moving to them. The team has continued to deliver exactly what was said on the tin – excellent support and fast issue resolution.

— Alisha Henderson, Incentive FM Group

“848 cares about what they do.”

When I first contacted 848 they were warm and approachable. As the head of an organisation who is responsible for far too many things, I needed to bring in people who would empower us in a positive way. I trust that 848 cares about what they do, and this helps us to support the people we serve. 848 feels like a part of the team.

848 had to bring together a number of complex and disconnected streams. They did this by working with us to understand our needs, discuss solutions and then implement. 848 made it easy by keeping it simple and helping us to see the whole picture on our terms – not in jargon-y, unhelpful language.

The 848 team aren’t patronising. Many of us hold specialist information, and most IT professionals treat you like you’re an idiot if you don’t speak their language. 848 has always translated information to us in a comprehendible way.

— Megan Karnes, Founder and Director, Hoarding UK

“I strongly recommend 848!”

Since upgrading to O365, we’ve found it much easier to collaborate and share documents. I find the team to be knowledgeable and supportive and I trust them to give me the right advice for my business needs.

— Francesca Monaco, Augmentable Marketing

“We like your ‘can do’ attitude and the flexibility/agility.”

Both myself and the other members of the team are very pleased to have you working alongside us on this challenging and important piece of work. We like the ‘can do’ attitude and the flexibility/agility you’ve shown over the last 3-4 months in keeping the shape and momentum going on all fronts. The response from everyone in your team is always positive and that makes a huge difference on these programmes.

Thanks for your ongoing commitment – way to go yet but we’ll get there.

— Chief Technology Officer, UK Cinema Group

“I would recommend 848 and Digicorp and we are very happy with our choice.”

We wanted to escape our previous supplier as the service we had experienced was nothing short of shambolic. It took us 5 months but Digicorp and 848 supported us every step of the way.

We chose Digicorp and 848 because we thought the package offered to us after our initial consultation was perfect for our needs. This coupled with the support received before and during the project has convinced us that we made the right choice.

We have upgraded to 365 which we had tried to do with our previous supplier. Security has improved as a result. Two-factor authentication is also now enabled so password reset requests are no longer sent to me to handle!

I would recommend 848 and Digicorp and we are very happy with our choice.

— Robert Andrews, 33 Bedford Row