Technology is the backbone of your business, so it needs to perform. As an experienced Managed Service Provider (MSP) and cloud IT solutions partner, 848 delivers IT services that are always reliable, and always secure. With a nationwide network of IT experts and an agile approach, we provide leading solutions that evolve with you as your needs change. Work with a diverse team of accredited technical experts specialising in the modern workplace, cybersecurity, cloud infrastructure and more.
Since upgrading to O365, we’ve found it much easier to collaborate and share documents. I find the team to be knowledgeable and supportive and I trust them to give me the right advice for my business needs.
— Francesca Monaco, Augmentable Marketing
“Excellent support and fast issue resolution.”
Our previous supplier didn’t deliver on what they promised. Because of this experience, when we went out to tender, we set the bar high when looking for a new IT partner. So, for 848 to meet these expectations, meant they really impressed the senior team at Incentive.
You never feel like you’re just a number with 848, you always have that personal relationship and interaction – whether you’re working directly with the team or calling up the service desk for support as an end-user.
848 ticked all the boxes we were looking for in terms of support, and there were also cost savings made by moving to them. The team has continued to deliver exactly what was said on the tin – excellent support and fast issue resolution.
— Alisha Henderson, Incentive FM Group
“This was excellent as it proved their knowledge…”
848 quickly understood our infrastructure and took on board all the information we provided. They asked for extra information that we had initially forgotten to prepare. This was excellent as it proved their knowledge of the requirements for Microsoft 365, plus it meant nothing was missed during the implementation.
The implementation went very smoothly. 848 prepared the majority of the environment before we were engaged, which meant very little of our time was used in the initial set up. It also meant that the interruption to office staff was kept to a bare minimum.
The support from 848 has been quick and correct on the very few support cases we have had to raise. Having 848 support as the frontline gives us a faster response time than dealing with Microsoft direct. It also gives us the advantage of an account manager who can escalate calls if required and help with additional tasks (like purchasing extra licenses, changing existing ones), which speeds up the process, management and use of the Microsoft 365 service.
— Adam Hughes, Director, Quest Leisure
“We are able to put our trust in the 848 team.”
After 8 years, our relationship with 848 has gone from strength to strength. We have seen first-hand the capabilities of the business, and this has meant we are able to put our trust in the 848 team to represent the Deloitte name.
— Global Cloud Engineering Lead, Deloitte
“848 has been very proactive and innovative in helping us develop an agile way of working.”
Working interactively with 848 in a workshop at the start of the project was the key to establishing our clear requirements and delivering a streamlined implementation. 848 has been very proactive and innovative in helping us develop an agile way of working on Dynamics to minimise the spend on project overhead versus delivering requirements.
— Irvin Newbitt, Ecoveritas
The 848 Methodology.
Our plan, build, run methodology has been tried, tested and fine-tuned over more than a decade. This flexible approach ensures we capture every detail and requirement within your business and design solutions that align with your needs, goals and business strategy. It helps us deliver projects with minimal disruption, and maximum value.
848 will support you throughout the entire IT lifecycle. We view client relationships as partnerships, and guide you seamlessly right through from initial consultation, to design and implementation, and ongoing aftercare, training, and support.
