…landline telephony for decades, providing reliable communication but often at a high cost. With the onset of mobile phones, communication became more mobile and accessible, but mobile plans were often…

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…businesses respond to Incidents? Identifying and responding to IT Incidents can be complex and chaotic. However, every business today relies on tech in some way. So, every business must develop a reliable…

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…and validating the accuracy of the data entered. Implementing data validation rules and establishing data entry guidelines can also help ensure data quality. In addition, conducting regular CRM audits and…

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…aim of online networking is to expand your connections and develop your professional relationships through digital communication channels. Here are a few tips for growing your network online: Be creative…

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…by the end of this month. Microsoft Viva Connections will provide employees with the ability to view company communications, news, and announcements, all within a personalised feed in Teams. Companies…

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…essential capability for today’s mobile-first world. Data Analysis and Reporting – Does the CRM provide comprehensive data analysis tools and customisable reporting options? Look for capabilities to track sales trends,…

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Update, May 2024: BT and Openreach have announced that the UK-wide PSTN to VoIP migration has been delayed until January 2027. The following article was correct at the original time…

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…through a different channel of communication. 6. Stay away from public Wi-Fi So many people are unaware of the risks of connecting to public Wi-Fi. Free Wi-Fi access points can…

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…with suppliers and partnerships. The General Data Protection Regulation (GDPR) requires organisation’s that are processing personal information to protect this data against data theft and unauthorised access. If a business…

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By 2024, over 300 million people worldwide will be working in a setting that combines virtual and on-site communication. But to excel in a hybrid world, you need the right…

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…gives businesses flexible access to the latest hardware, software, and complimentary services all within one subscription price. Subscribing to a tech as a service plan gives businesses access to IT…

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…and other components such as firewalls or WAN (Wide area network) endpoints can be complicated. With NaaS, those responsibilities are taken care of by a third-party provider such as the 848…

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…count, and time-consuming implementation required.   https://www.youtube.com/watch?v=L5cTOHlGKHU&t=181s     An Easy to Deploy CRM Alternative If you’re losing track of customer interactions, SureStart Deal Manager is a low-cost and easy-to-adopt…

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…in the world. Recent Microsoft research concluded that cloud computing is up to 93% more energy efficient. Additionally, it can generate up to 98% less carbon emissions than traditional enterprise datacentres.  Traditional data centres…

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