CRM Software.
Solutions to Improve Customer Experiences and Build Better Relationships.
The amount of CRM software on the market is almost endless. We can help you choose the right one for your business. Whether you need a quick, low-cost solution to drive customer engagement, or a bespoke CRM system that goes a little further, we listen to your goals and help you find a solution to meet your needs.
848 is a Microsoft Solutions Partner with CRM experts specialising in integrated environments that unify people, processes, and data. Our team of CRM specialists plan, build, and run cloud-connected CRM systems built on Dynamics 365 and more to improve customer experiences across your entire business.
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Customer Relationship Management
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Sales & Marketing
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Human Resources
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Customer Service
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Field Service
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Small Business CRM Software
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CRM Strategy and Support
I Need...
Rapid Support & Expertise.
848 has a dedicated CRM practice with a team of experts specialising in professional services, including custom configurations, CRM system upgrades, and advanced integration. We enhance CRM systems to meet the exact needs of your business.
Designed By Us, For You.
The best CRM software is built with your business in mind. Our CRM services involve working closely with you to understand your business challenges and goals. This ensures that your CRM software is not only effective, but also aligned with your business strategy.
Integration with Your Favourite Products.
A connected environment is an effective one. That’s why we design and build CRM systems that integrate with the products you already use and love. From email systems to accounting software, we ensure your CRM works in harmony with your existing estate.
Solutions For Every Business Area.
Sales & Marketing.
Our solutions are designed to streamline sales and marketing, ensuring smarter selling, faster deal closures, and seamless customer journeys. Leverage Sales and Marketing capabilities within Dynamics 365, ClickDimensions, and more, our Microsoft Certified team create integrated solutions that empower your team.
CRM.
Customer Relationship Management (CRM) is at the centre of modern business. We offer CRM systems that provide your business with simple and effective ways to unify your data and improve customer journeys. We build bespoke business solutions and applications that enable you to track customer engagement and provide personalised customer experiences.
Customer Service.
Provide the best customer experience possible to your clients with Dynamics 365 Customer Service from 848. We can design and implement a powerful customer service platform that empowers your employees to improve workflows, use multiple apps without losing context, and handle any customer requests from any device, and any location.
Field Service.
Deliver proactive service, excellent onsite customer experiences and ensure consistent operations with Dynamics 365. We design and implement Field Service capabilities in Microsoft Dynamics 365 to help your business improve resource productivity through combined workflow automation, scheduling algorithms, and mobility.
Human Resources.
Discover how an integrated HR application can transform employee experiences and optimise HR programmes. We help businesses benefit from the capabilities in Microsoft Dynamics 365 that accelerate employee development, equip managers with the right tools, and simplify HR administration.
Book a Free Consultation Today.
Whether you need to break down data silos or improve customer experiences, we can create a solution that works for you. 848 has a team of Microsoft Certified specialists who are experts in the design, build, and implementation of bespoke CRM solutions underpinned by leading technology. Tell us your CRM challenges and goals and we’ll work with you to create a solution tailored to your business.
Your Dedicated Microsoft Solutions Partner.
The 848 Group is proud to be a Microsoft Certified Solutions Partner for Modern Work, Digital & App Innovation, Business Applications and Security, with a specialization in Adoption and Change Management. This demonstrates our leading knowledge and expertise in the design, build and implementation of solutions underpinned by Microsoft technologies.
