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The 848 Blog.

Get more out of your technology and IT services with advice, insights and tips from our IT experts. The 848 Blog provides educational and informative articles and blog posts, turning technical jargon into clear messaging that explains how IT can be used to overcome business challenges.

You can find all the latest news and insights surrounding the cloud, cyber security, Microsoft and the modern workplace. Follow our blog to stay up to date with the world of business changing IT.

848 News Blogs and insights

848 Group Partners with HaloITSM

We’re excited to announce a new partnership between the 848 Group and HaloITSM! This collaboration…

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848 News Blogs and insights

848 Group Earns Modernize Endpoints Microsoft Specialization

We’re excited to announce that the 848 Group has achieved another Microsoft Specialization in Modernize…

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Blogs and insights

Navigating the Hybrid Work Revolution: My Insights with Microsoft Intune 

As a Solutions Architect I’ve been heavily involved in the shift towards hybrid work. The…

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Blogs and insights

Hallucinations or Ghosts – Using AI in Service Desks to Improve Customer Service and Drive the XLA Experience

The 848 Group is not alone in the industry in our desire to explore the…

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Blogs and insights Security

Elevating Your Security Strategy: Leveraging Microsoft Defender for Cost-Effective Protection

In the digital age, safeguarding your organisation’s data and systems against cyber threats is non-negotiable….

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Blogs and insights

What Are the Benefits of an AI-powered Copilot, to Business Owners and Operational Staff

In today’s fast-paced business environment, staying ahead of the competition often means embracing the latest…

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Blogs and insights Security

Debunking Cybersecurity Myths – 5 Common Security Myths

Let’s look at 5 common security myths that could be making you or your business…

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Blogs and insights Security

Understanding Conditional Access

What is Conditional Access and Why Does it Matter to Your Business? In a cloud-first…

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Blogs and insights Security

Fuzzy Hands in Deepfake Scams

Don’t Become a Victim – Here’s How to Spot a Deepfake With the rise of…

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Blogs and insights Microsoft updates

Microsoft E3 vs E5: Comparing Microsoft 365 Licenses

The E3 vs E5 license showdown – which one will come out on top?  Microsoft…

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Blogs and insights

Seven Hubspot Alternatives to Consider

Competitors and Alternatives to Hubspot CRM   Are you considering an alternative to Hubspot CRM?…

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Blogs and insights Communications

The BT Analogue Switch Off Has Been Delayed Until 2027

But this doesn’t mean you should delay your move to modern voice.  It feels like…

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Blogs and insights

Employee Spotlight: Creating Modern Workplaces and Wood Artwork, Meet John Milner

John Milner is a Solutions Architect at the 848 Group specialising in designing, securing, and…

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Blogs and insights

Introducing SureStart Deal Manager – Our Low-Cost CRM Alternative

We’re excited to announce the launch of our new low-cost CRM alternative, SureStart Deal Manager….

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Blogs and insights

AI in Customer Service

Has the use of AI in customer service made customer expectations higher than ever? Nowadays,…

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