Skip to content Skip to bottom

848 Group - Modern IT Services For The Modern Workplace.

Contact Us

The 848 Blog.

Get more out of your technology and IT services with advice, insights and tips from our IT experts. The 848 Blog provides educational and informative articles and blog posts, turning technical jargon into clear messaging that explains how IT can be used to overcome business challenges.

You can find all the latest news and insights surrounding the cloud, cyber security, Microsoft and the modern workplace. Follow our blog to stay up to date with the world of business changing IT.

Blogs and insights

Hallucinations or Ghosts – Using AI in Service Desks to Improve Customer Service and Drive the XLA Experience

The 848 Group is not alone in the industry in our desire to explore the…

Continue reading

Blogs and insights Security

Elevating Your Security Strategy: Leveraging Microsoft Defender for Cost-Effective Protection

In the digital age, safeguarding your organisation’s data and systems against cyber threats is non-negotiable….

Continue reading

Blogs and insights

What Are the Benefits of an AI-powered Copilot, to Business Owners and Operational Staff

In today’s fast-paced business environment, staying ahead of the competition often means embracing the latest…

Continue reading

Blogs and insights Security

Debunking Cybersecurity Myths – 5 Common Security Myths

Let’s look at 5 common security myths that could be making you or your business…

Continue reading

Blogs and insights Security

Understanding Conditional Access

What is Conditional Access and Why Does it Matter to Your Business? In a cloud-first…

Continue reading

Blogs and insights Security

Fuzzy Hands in Deepfake Scams

Don’t Become a Victim – Here’s How to Spot a Deepfake With the rise of…

Continue reading

Blogs and insights Microsoft updates

Microsoft E3 vs E5: Comparing Microsoft 365 Licenses

The E3 vs E5 license showdown – which one will come out on top?  Microsoft…

Continue reading

Blogs and insights

Seven Hubspot Alternatives to Consider

Competitors and Alternatives to Hubspot CRM   Are you considering an alternative to Hubspot CRM?…

Continue reading

Blogs and insights Communications

The BT Analogue Switch Off Has Been Delayed Until 2027

But this doesn’t mean you should delay your move to modern voice.  It feels like…

Continue reading

Blogs and insights

Employee Spotlight: Creating Modern Workplaces and Wood Artwork, Meet John Milner

John Milner is a Solutions Architect at the 848 Group specialising in designing, securing, and…

Continue reading

Blogs and insights

Introducing SureStart Deal Manager – Our Low-Cost CRM Alternative

We’re excited to announce the launch of our new low-cost CRM alternative, SureStart Deal Manager….

Continue reading

Blogs and insights

AI in Customer Service

Has the use of AI in customer service made customer expectations higher than ever? Nowadays,…

Continue reading

Blogs and insights Microsoft updates

SQL Server 2014 Goes End of Life – Your Options Are…

As end of life (EOL) for SQL Server 2014 approaches, businesses using this version must…

Continue reading

Blogs and insights Security

Digital Threats - The Hidden Dangers of QR Codes

We’ve all scanned a QR code and thought nothing of it. I mean why would…

Continue reading

Blogs and insights

Mental Health Awareness Week 2024 – It’s All About Movement

This week is Mental Health Awareness Week and the theme for 2024, as decided by…

Continue reading