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Microsoft 365 FAQ

Get the answers to common questions about Microsoft 365 

Find answers to frequently asked questions about Microsoft 365 and Office 365 in our Microsoft 365 FAQ. Get knowledge and guidance about the Microsoft 365 platform, the suite of Office productivity apps and more. 

What is Microsoft 365?

Microsoft 365 is an intelligent cloud-based productivity and collaboration platform for businesses of all sectors and sizes. Microsoft 365 is designed to help organisations and individuals stay connected and productive with innovative tools, features and apps across Office 365, Microsoft Teams, SharePoint and more. Microsoft 365 is a subscription service that ensures you always have the latest Office apps from Microsoft.

What is Microsoft 365?

What is included in Microsoft 365?

With Microsoft 365 subscription plans you get access to Microsoft’s array of productivity applications that help your workforce connect and collaborate better than ever before. Install Office apps onto your devices which includes, Microsoft Teams, Word, Excel, PowerPoint, OneNote, Outlook email, OneDrive, SharePoint and more.  

What is included in Microsoft 365?

What are the benefits of using Microsoft 365?

  • Work from anywhere, on any device 
  • Improve connectivity, teamwork, and workflows 
  • Facilitate an efficient hybrid workplace 
  • Benefit from AI-enabled tools 
  • Operate with modern security and protection  
  • Meet compliance standards with the trusted Microsoft cloud 

      What are the benefits of using Microsoft 365?

      What is Microsoft Teams?

      Microsoft Teams is a cloud collaboration platform that unifies a workforce across locations. Microsoft Teams helps your people stay organised and have productive conversations via instant messaging, video conferences and calling. Chat, call, share and collaborate in real time with Microsoft Teams.  

      What is Microsoft Teams?

      What is OneDrive?

      OneDrive is a cloud storage service that Microsoft offers to securely store all your files and documents in one place. You can access your OneDrive from virtually anywhere and share and sync your work with team members in real time. Your cloud storage in OneDrive is completely secure and private until you decide to share files and documents with others.  

      What is OneDrive?

      Is Microsoft 365 secure?

      Microsoft 365 has a security at it’s core. It includes secure, highly capable data governance and retention capabilities built-in as standard. With your Microsoft 365 subscription you get anti-phishing, anti-spam, and anti-malware protection. 

      Microsoft has recently released Microsoft Defender for Business, a new endpoint security solution for small and medium-sized businesses. Defender for Business has been purpose-built to provide organisations with up to 300 employees with enterprise-class endpoint security that’s cost-effective, and easy to manage 

      Is Microsoft 365 secure?

      Is Microsoft 365 hosted in the cloud?

      Microsoft 365 is hosted on Microsoft’s leading and trusted cloud platform, Microsoft Azure. Azure enables you to access your Microsoft 365 applications from anywhere and on any device to facilitate a productive and connected hybrid workspace. Microsoft Azure is built on a foundation of first-class security and multi-layered protection provided by Microsoft, so you can operate your Microsoft 365 applications with the confidence that your data is secure.  

      Is Microsoft 365 hosted in the cloud?

      How do I know if my PC or Mac can run Microsoft 365?

      Microsoft 365 is compatible with PC, Android, Mac, and iOS.  

      How do I know if my PC or Mac can run Microsoft 365? 

      What mobile apps are available for Microsoft 365 and Office?

      With your Microsoft 365 subscription you have access to the core Office experience on your tablet or phone. It’s simple to download the Office applications onto your favourite device and get instant access form your App store. You can also download your OneDrive onto your mobile devices so you can access your files and documents wherever, and whenever you may need them. 

          What mobile apps are available for Microsoft 365 and Office?

          How do I ensure that I always have the latest Office apps?

          Once you have an active Microsoft 365 subscription you will automatically get the latest versions of the Office apps as soon as they’re available. You will be notified when a new version of Office apps is accessible, and you then have the option to upgrade. You also have the ability to automate software updates so that they update instantly. 

          How do I ensure that I always have the latest Office apps?

          Where can I get technical support and guidance if I need it?

          The 848 Group is a Microsoft Gold Partner. We provide technical guidance and support with all aspect of your Microsoft solutions and online services. This includes things like managing, licensing and securing your software, migrating you to need services, ensuring compliance and more. 

              Where can I get technical support and guidance if I need it?

              Do you want to learn more about Microsoft technology and IT business solutions for your business? Get in touch with the 848 Group today. 

              We're a leading Microsoft Gold Partner

              We're proud to have been awarded 17 Gold Competencies and 5 Advanced Specializations from Microsoft. This demonstrates our leading knowledge and expertise in the design, build and implementation of solutions underpinned by Microsoft technologies.

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