Update, May 2024: BT and Openreach have announced that the UK-wide PSTN to VoIP migration has been delayed until January 2027. The following article was correct at the original time of writing.
As 2025 approaches, the transition from PSTN to VoIP becomes increasingly essential. Is your business prepared for the PSTN switch-off? This blog explores the shift from PSTN to VoIP, highlighting its impact and how your business can best prepare.
Understanding the PSTN to VoIP Switch-off
The PSTN to VoIP shift is essentially a big move from analogue to digital – the UK’s traditional copper-based network will be terminated at the end of 2025, meaning all voice communications and calls will be made via digital networks. The switch to digital technologies and more advanced ways of communicating offers significant cost savings, scalability, and better features. You can find more information about the advantages of VoIP here.
Will this Impact my Business?
The move from PSTN to VoIP will have a significant impact on businesses, particularly those that still rely on traditional PSTN services for their communication needs. Here are some key ways in which the switch-off will affect businesses:
Disruption of Services: Businesses that have not prepared for the switch-off may face unexpected downtime, lost productivity, and potential security issues.
Supply Chain Issues: With the “stop sell” order for PSTN and ISDN technologies, companies may encounter significant supply chain issues, especially if their migration strategy is still in progress.
Equipment Upgrades: Businesses using landline phones, fax machines, alarm systems, EPOS machines, door entry systems, CCTV, and other devices connected to PSTN will need to upgrade their equipment to ensure compatibility with the new digital network.
Cost Savings and Efficiency: Despite the challenges, the switch-off also presents opportunities for businesses to benefit from cost savings, increased efficiency, and better customer service by adopting modern communication technologies such as cloud-based voice solutions and VoIP phone systems.
If you’re feeling sceptical about going from PSTN to Voice over IP due to the myths associated with technology, then read our article where we break down the myths and misconceptions about digital phone systems.
Why the Switch Off Matters Now More Than Ever – Preparation is Key
As we approach 2025, understanding and preparing for the transition is crucial. The switch to a digital network is not a simple upgrade, it’s a business-wide transition to the advanced needs of modern communications. Preparing to go from PSTN to VoIP involves understanding the impact, assessing current infrastructure, embracing all-IP services, and seeking expert guidance for a smooth transition.
Businesses need to act promptly to avoid disruptions and leverage the benefits of a more robust, flexible, and efficient communication system. The digital network offers enhanced features, better reliability, and cost savings in the long run. By embracing this change, businesses can improve their connectivity, support remote working more effectively, and stay ahead in the market.
The Countdown Has Begun – Make the Move from PSTN to VoIP today
Don’t wait for the PSTN switch-off. Embrace the advantages of VoIP now for better business communication. Collaborating with the right digital partner, like 848, a cloud IT provider and BT Wholesale Partner can streamline your transition to cloud calling and enhanced broadband. Let 848 guide you through the shift from PSTN to VoIP with our specialised communication solutions.
Get ready for the BT 2025 PSTN switch-off with 848.