by Thulani Mtsambiwa | May 25, 2022 | Blogs and insights
What is a modern workplace? When you hear the term “modern workplace’, what comes to mind? Do you imagine a futuristic office that has a fresh layout and comes with a pool table, bowling alley and nap pods? Or do you imagine a very spacious and open-concept office...
by Kate Birks | May 9, 2022 | Blogs and insights, Communications
What is the BT 2025 switch off? The UK’s Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) are no longer meeting the needs of a digital world. And so, the UK’s traditional copped-based network will be terminated at the end of...
by Kate Birks | May 5, 2022 | 848 News, Blogs and insights
This year’s theme is ‘loneliness’. Mental Health Awareness Week is an annual campaign hosted by The Mental Health Foundation. This year, it takes place between the 9th and 15th of May. The aim of Mental Health Awareness Week is to encourage conversations about mental...
by Thulani Mtsambiwa | May 4, 2022 | Blogs and insights
Here’s Why CRM and ERP Integration is Important CRM and ERP systems are both essential business management solutions. However, they both have very distinct characteristics and use cases. The function of a CRM platform is to bring all customer interactions and...
by Fraser Scott | May 3, 2022 | Blogs and insights
Having worked with a range of service desk platforms, I thought I’d share my thoughts on two well-known options: Freshdesk and ServiceNow. This blog talks about our experience of a transition from Freshdesk to ServiceNow and provides a brief comparison of two leading...
by Thulani Mtsambiwa | Apr 27, 2022 | Blogs and insights, Communications
A Basic Guide to Cloud Calling and Communications in the Cloud You may have heard of it, but what exactly is cloud calling? In this article, I’m going to give you a rundown on the definition, features and benefits of cloud calling for your modern business. The days...
