848 News Blogs and insights 848 Group Earns Modernize Endpoints Microsoft Specialization We’re excited to announce that the 848 Group has achieved another Microsoft Specialization in Modernize… Continue reading
Blogs and insights Navigating the Hybrid Work Revolution: My Insights with Microsoft Intune As a Solutions Architect I’ve been heavily involved in the shift towards hybrid work. The… Continue reading
Blogs and insights Hallucinations or Ghosts – Using AI in Service Desks to Improve Customer Service and Drive the XLA Experience The 848 Group is not alone in the industry in our desire to explore the… Continue reading
Blogs and insights Security Elevating Your Security Strategy: Leveraging Microsoft Defender for Cost-Effective Protection In the digital age, safeguarding your organisation’s data and systems against cyber threats is non-negotiable…. Continue reading
Blogs and insights What Are the Benefits of an AI-powered Copilot, to Business Owners and Operational Staff In today’s fast-paced business environment, staying ahead of the competition often means embracing the latest… Continue reading
Blogs and insights Security Debunking Cybersecurity Myths – 5 Common Security Myths Let’s look at 5 common security myths that could be making you or your business… Continue reading
Blogs and insights Security Understanding Conditional Access What is Conditional Access and Why Does it Matter to Your Business? In a cloud-first… Continue reading
Blogs and insights Security Fuzzy Hands in Deepfake Scams Don’t Become a Victim – Here’s How to Spot a Deepfake With the rise of… Continue reading
Blogs and insights Microsoft updates Microsoft E3 vs E5: Comparing Microsoft 365 Licenses The E3 vs E5 license showdown – which one will come out on top? Microsoft… Continue reading
Blogs and insights Seven Hubspot Alternatives to Consider Competitors and Alternatives to Hubspot CRM Are you considering an alternative to Hubspot CRM?… Continue reading
Blogs and insights Communications The BT Analogue Switch Off Has Been Delayed Until 2027 But this doesn’t mean you should delay your move to modern voice. It feels like… Continue reading
Blogs and insights Employee Spotlight: Creating Modern Workplaces and Wood Artwork, Meet John Milner John Milner is a Solutions Architect at the 848 Group specialising in designing, securing, and… Continue reading
Blogs and insights Introducing SureStart Deal Manager – Our Low-Cost CRM Alternative We’re excited to announce the launch of our new low-cost CRM alternative, SureStart Deal Manager…. Continue reading
Blogs and insights AI in Customer Service Has the use of AI in customer service made customer expectations higher than ever? Nowadays,… Continue reading
Blogs and insights Microsoft updates SQL Server 2014 Goes End of Life – Your Options Are… As end of life (EOL) for SQL Server 2014 approaches, businesses using this version must… Continue reading