Your business’ IT challenges can range from skill, knowledge, and resource gaps to a reliance on dated systems and security issues. Some businesses become so used to their current processes that they don’t necessarily want to change anything about it, even though they know that ultimately it would be beneficial. This is evidenced by the…

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Businesses rely heavily on software to streamline operations, boost productivity, and maintain a competitive edge. Among the most popular and widely used software suites is Microsoft’s array of products, including Office 365, Windows, and more. However, many organisations overspend on Microsoft licenses due to issues like duplication and underutilisation.  The good news is that there…

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Phone systems have changed and evolved over time to keep up with business demands, and one of the most exciting advances in recent years has been the rise of flexible digital phone services, that nearly a third of international businesses are currently using. These offer users greater control, customisation, and affordability than ever before, making…

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As a small business owner, safeguarding your digital assets is not just good practice; it’s essential for the survival and growth of your venture. Small businesses have become prime targets for cybercriminals. These malicious actors recognise that smaller enterprises often lack the robust cyber security defences of their larger counterparts, making them vulnerable to various…

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Creating a business process flow is like constructing a house, with early stages being slow and difficult as you lay the foundation. Once this groundwork is done, you can speed up and focus on refining. If you can expedite this initial phase, it’s akin to having a pre-built foundation, which accelerates the whole process, and…

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People drive change. Positive employee experiences help improve productivity, efficiency and customer satisfaction. However, positive workplace experiences can be ruined by inefficient technology and IT services. Putting people at the centre of IT Service Management (ITSM) is a way to structure, deliver and measure IT services with a core focus on meeting the needs of…

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In today’s technology-driven world, IT security risks are a constant concern for businesses. With cybercrime being at an all-time high, without the right protection in place, your business could fall victim to a cyberattack.  From poor password security to malware and insider threats, these risks can potentially compromise sensitive information, disrupt operations, and cause your business…

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Cyber security has become a pressing concern for organisations across all sectors, and the public sector is no exception. With governments and public services increasingly reliant on technology, it is crucial to prioritise cyber resilience to protect sensitive information and ensure the smooth functioning of essential services.  In this blog, we will explore the key…

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In today’s rapidly evolving digital age, technology is at the forefront of driving innovation and growth across various industries. For small businesses, embracing new technologies can be a game-changer, offering opportunities to enhance efficiency, reach a broader customer base, and stay competitive. However, the journey towards technological adoption is not without its hurdles. In this…

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In today’s fast-paced business environment, innovation and efficiency are vital for staying ahead of the competition. As a Tier 1 Microsoft Partner, we constantly strive to bring cutting-edge solutions to our clients, and one tool that has proven to be a low-code game-changer is Microsoft Power Apps.

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A Customer Relationship Management (CRM) system is a vital tool for businesses to manage customer interactions, improve customer relationships, and grow their customer base. With a good CRM system, businesses can monitor customer data, manage leads and sales opportunities, and provide excellent customer service. However, many businesses face common issues that can hinder their CRM…

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Ransomware attacks are one of the most disruptive and costly cyber security risks to an organisation. And while 2022 saw a slight drop in attacks overall, this malware is continually evolving, to the point where 45% of the top cyber-attacks last year were attributed to ransomware. This means that your organisation needs to be aware…

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Over half of all organisations are using Microsoft 365 to help run their business, and mastering the latest productivity hacks is a guaranteed way to work smarter and get the most functionality out of your software. Your organisation likely uses some of 365 suite every day, and here are some of our favourite features for…

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Every membership organisation is unique. There is no one-size-fits-all solution for your membership management system. You need a platform that can be tailored to meet your specific requirements and goals in the most efficient and cost-effective way. The Microsoft Cloud and its leading products such as Dynamics 365 CRM are completely customisable; you can pick…

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Last week, Microsoft made an announcement regarding the renaming of Azure Active Directory to Microsoft Entra ID. This decision was driven by the company’s desire to unify the Microsoft Entra product family.  Back in May 2022, Microsoft introduced the Entra suite, which initially consisted of three products: Azure AD, Microsoft Entra Permissions Management, and Microsoft…

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