Microsoft Dynamics 365
Optimise your business and thrive in the cloud-first economy with a fully-integrated and connected Dynamics 365 solution from 848. Our team of accredited Dynamics 365 specialists can deliver a scalable and flexible intelligent platform that meets your needs – now and in the future.
Unify your data and get the full picture
Ensure your business is connected
Break down silos and create a truly connected business by seamlessly sharing data across all departments and functions.
Boost agility with AI-driven actions
Unify your data and run your business using the power of the cloud with a Dynamics 365 solution from 848.
What is Dynamics 365 and why choose 848?
Microsoft Dynamics 365 is a set of intelligent, cloud-based business applications that you can utilise to run every aspect of your business. Benefit from a centralised platform for you to enhance sales capabilities, improve customer relationships, streamline your operations and more.
With a team of Microsoft Certified cloud solutions architects, we can build a platform surrounding Dynamics 365 that helps you reach your objectives and meet your business needs. Whether you want a fast and cost-effective out-of-the-box solution that gets you up and running quickly, to a fully-bespoke and personalised solution tailored to your unique requirements, the 848 group can help you benefit from the seamless connectivity, flexibility and scalability of Dynamics 365.
We can also help you enhance you solution further with a range of solutions that boost productivity, collaboration, and customer experiences, including dialogue management and business communications, shipping and carrier management, and more.
With an intelligent Dynamics 365 platform from 848, you can make smarter decisions and take actions that drive your business
Win more deals
Build stronger relationships, get a single unified dashboard for all your customers, and improve productivity and performance.
Increase customer demand
Find and nurture the right leads, create connected customer experiences and stay on top of market trends.
Exceed customer expectations
Drive positive customer experiences, optimise resources, help technicians be more efficient and reduce operational costs.
Grow your business faster
Redefine your global financial management, automate processes to increase efficiency, reduce operational expenses.
Elevate your HR
Make workforce administration less work, optimise HR processes and programmes, offer self-service experiences and get insights that create a better workplace.
Automate your operations
Move from reactive to predictive operations, automate and simplify your manufacturing and supply chain management and maximise the life of your assets.
Create friction-free shopping experiences
Unify your physical and digital commerce, build brand loyalty through personal engagement and exceed customer expectations.
Intelligent Sales and Marketing
Turn prospects into engaged customers
- Nurture more sales-ready leads.
- Personalise buyer experiences.
- Build customer relationships at scale.
Proactive Customer Service
Exceed your customers’ expectations
- Empower your agents to take the right action.
- Personalise customer interactions across channels.
- Speed resolutions with automated workflows.
Connected Field Service
Resolve service issues before they occur
- Deliver timely, proactive field service.
- Detect service issues remotely with IoT.
- Use insights to schedule preventive maintenance.
Modern Finance and Operations
Accelerate your business growth
- Elevate your financial performance.
- Bring processes together to streamline operations.
- Help your employees succeed.
Engage every shopper, everywhere
- Create omnichannel customer experience.
- Centralise merchandising, stock, and fulfilment.
- Personalise the shopping experience at every touch point.