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SureStart Case Manager.

A Powerful, Lightweight CRM Solution for Case and Knowledge Management.

Discover the capabilities of SureStart Case Manager, a lightweight yet powerful CRM solution built on the Microsoft Power Platform. Developed inhouse by our own team of CRM experts, it’s designed to work seamlessly within your existing Microsoft environment. No hassle and no hefty price tag. Whether you’re handling customer service or knowledge bases, our SureStart Case Manager will simplify your processes, resolve cases faster, and improve team efficiency.

Affordable from Just £5 Per User Per Month – No Hidden Fees.

Developed Inhouse by Our CRM Specialists.

Simple Implementation – Quick and Easy to Deploy.

User-Friendly Interface for Quick and Easy Adoption.

Built on the Microsoft Power Platform for Easy Integration and Management.

Class-leading Support Available from Microsoft and the 848 Group.

An Easy to Adopt Customer Service Management (CSM) Enablement Tool.

Manage customer cases, knowledge articles, and contacts efficiently. Streamline case resolution by linking issues with knowledge articles and utilising performance dashboards for insights and see real-time case tracking, knowledge article performance, and seamless customer management, all in one unified platform.

 

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Why Choose SureStart Case Manager?

Straightforward and user-friendly interface.

Manage all contacts, cases, and knowledge base in one unified platform.

Create simple dashboards to track progress easily.

Full demo videos and user guides available.

Your New CRM Partner.

The 848 Group has a specialist team of CRM developers and consultants who design, build, customise, and support cloud-based CRM solutions.  

From affordable CRM alternatives, to all-in-one sales and marketing platforms, to enterprise grade systems built on Dynamics 365, we can help you adopt the best value solution for your business. 

Interested? Book a Demo.

SureStart Case Manager Contact Form

Not Sure Where to Start? 

Not sure if your current CRM approach is working for your business? Or looking for a new CRM solution to meet your needs? Get started with a free CRM Review with 848. A CRM Review is a great way to assess whether your CRM system is delivering the best value for your business. We can help you identify weaknesses in your CRM system, from process automations, to integrations, security and more. Book a free no obligation audit using the button below. You can also learn about CRM audits here. 

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