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ServiceNow Managed Services.

Enhance business value with enterprise-class managed IT services powered by ServiceNow.

Access flexible and cost-effective managed IT services that optimise and enhance your operations. Our high quality and reliable offerings will keep your business IT services running smoothly. By maintaining and improving your systems and technology, we will help you achieve recognisable cost savings and drive a lower total cost of ownership of your IT.

848 is an experienced managed IT services partner that’s focused on delivering real business outcomes and value to customers. Our team utilise industry leading platforms and frameworks to provide effective and proactive IT support, service management and service transitions. 

Our services are delivered by a vendor accredited service desk team and powered by ServiceNow, a recognised leader in IT service management tooling. Take the burden of technical support away from your IT staff and empower them to focus on innovation with our range of managed IT services offerings. 

Managed IT Services That Deliver Real Business Outcomes.

Our managed IT services go well beyond traditional IT support. 848 is dedicated to delivering real business outcomes and value. Utilising the leading ServiceNow platform, our experienced service desk team help you optimise your infrastructure and proactively monitor your environments to keep you protected from threats.  

We help you automate mundane tasks, identify ways to improve performance, and ensure your solutions are efficient and up to date. Benefit from a personalised experience and gain access to industry leading expertise, processes and technologies that help you get the most out of your IT to reach your goals. 

Whether you want to move away from an existing IT services contract, extend your internal technical team, or find an IT partner to provide a fully managed IT service, 848 can help. We have a range of different offerings for businesses of all sizes, and always provide a high quality, client-focused service. 


Managed IT Services that Unify People, Processes and Technology to Enhance Business Value.

Highly Skilled People.

Our responsive service desk is managed by skilled IT professionals that work as an extension of your own team. 

Enterprise-grade Technology.

Our managed IT services are delivered utilising the innovative ServiceNow platform that enables seamless experiences and issue resolution. 

Market Leading ITSM Platform.

ServiceNow has been recognised as a Leader in IT service management (ITSM) for 8 consecutive years in a row by Gartner. 

Industry Leading Certifications.

Both our individual team members and our business hold leading certifications from Microsoft, ITIL and more, validating our expertise and adoption of industry best practice. 

Proven Processes and Strategy.

With over a decade of experience as a managed IT services provider supporting enterprises and SMBs alike, we have tried and tested processes in place to ensure seamless IT experiences. 

Invest in Great Outcomes for Customers and Employees.

Technology underpins everything you do. When your IT performs, so does your business. 848 can unify, streamline and optimise your IT systems to deliver greater outcomes for employees and customers alike. We can take care of the maintenance and monitoring of your IT systems so your people can focus on what really matters. Utilising ServiceNow and with a team of experts on hand 24/7, we provide real-time performance management, system improvements and alignment of IT activities to reduce downtime and streamline processes. Solve issues faster and prevent major incidents with 848. 

Your Dedicated Microsoft Solutions Partner.

848 is a Microsoft Certified Solutions Partner for Modern Work, Azure Infrastructure, Digital & App Innovation, Business Applications and Security, with 6 Microsoft Specializations. This demonstrates our leading knowledge and expertise in the design, build and implementation of solutions underpinned by Microsoft technologies.