According to Gartner, 69% of day-to-day managerial work will be entirely automated by 2024. Organisations are constantly seeking ways to save time and money while improving overall efficiency. With rapid technological advancements, automation, and artificial intelligence (AI), businesses have multiple ways to achieve these goals.

As a Tier 1 Microsoft Partner and Managed Service Provider (MSP), we have witnessed firsthand the transformative power of automation and AI. In this blog, we will delve into the benefits of automation, low-code tools, and AI, and explore the challenges that come with implementation. We also crucially look at  how to overcome these challenges with the right support.

Benefits of Automation, Low-Code Tools, and AI

Get more done in less time – 64% of businesses expect AI to increase productivity. Automation and AI can streamline repetitive tasks, allowing employees to focus on more creative and strategic aspects of their work. This boost in productivity can improve efficiency as well as employee job satisfaction.

45% of businesses use AI to cut down costs – By automating routine processes, businesses can significantly reduce operational costs. Whether it’s automating customer service inquiries or managing IT infrastructure, automation can lead to substantial savings over time.

Minimise human error – Humans are prone to errors, which can be costly and time-consuming to rectify. Automation reduces the risk of human error, ensuring consistency and accuracy in various tasks.

Improve agility and achieve faster response times – Automation enables businesses to respond quickly to changing market conditions and customer demands. This agility is essential in today’s dynamic business environment.

Create a better working environment – 51% of automation initiatives in 2023 were taken to boost employee efficiency. When employees are relieved of mundane, repetitive tasks, they can engage in more meaningful work. This not only boosts morale but also attracts and retains top talent.

Challenges for Implementing Automation and AI

While the benefits of automation and AI are undeniable, implementing them can be challenging. Here are some common hurdles and how they can be overcome:

Initial investment

The upfront costs of implementing automation and AI solutions can be daunting. However, businesses should view this as a long-term investment with substantial returns. Seek financing options or grants available for technology adoption.

Integration complexity

Integrating automation and AI into existing systems can be complex. Partnering with experienced solution providers and MSPs like 848 can simplify this process and ensure a seamless integration.

Employee resistance

Some employees may fear job displacement due to automation. It’s crucial to communicate the benefits of automation and offer training to help employees adapt to new technologies.

Data security and privacy concerns

With increased automation comes a higher reliance on data. Address security and privacy concerns by implementing robust cybersecurity measures and complying with data protection regulations.

Lack of expertise

Many businesses lack in-house expertise in automation and AI. Partnering with a Tier 1 Microsoft Partner or MSP can provide access to specialised knowledge and support throughout the implementation process.

Scalability

As businesses grow, their automation needs may change. Choose flexible solutions that can scale with your organisation’s evolving requirements.

Embrace the Future of Technology to Stay Ahead.

In an era where every second counts, businesses must harness the power of automation and AI to stay competitive. The benefits are clear: improved productivity, cost savings, reduced errors, agility, and happier employees. However, implementing these technologies requires careful planning, investment, and support.

As a Tier 1 Microsoft Partner and MSP, we are committed to helping businesses navigate the complexities of automation and AI adoption. With the right strategy and support, your organisation can unlock the full potential of automation and AI, ensuring a brighter, more efficient future.

Whether you’re a large enterprise or a small SMB, we can help. Contact us today to explore how automation and AI can transform your operations and drive sustainable growth.