Enhance business communications and effortlessly engage customers with 848’s unified contact centre solutions any Anywhere365

Drive successful engagement and meaningful conversations with our business communication solutions built around Anywhere365, a cost-effective cloud dialogue management system and unified contact centre that runs natively on Microsoft platforms including Azure, Teams and Dynamics 365.

Our expert team can build your business a bespoke Anywhere365 solution that enables organisations to easily improve the way they manage their inbound and outbound communications with clients and stakeholders, as well as communication flows within their business.

The cloud contact centre means users can work from anywhere from one universal platform for all communication channels of choice. Enjoy the ability to configure features like Audio, Chat, WebChat, Business Hours, Interactive Voice Response, Number based routing and much more.

Save an average of 45 seconds, per agent, per contact.

Speed up wrap up time with seamless Voice transcription into Note.

Save time as AI chat bots and voice bots handle of more than 25% of all inbound dialogues.

Instead of a traditional PBX user approach, calls are intelligently routed first time to the right agent.

Let your data create Personal IVR to provide customers a seamless experience.

Evolve business communications with 848 and Anywhere365

Improve productivity and efficiency across all communication channels

Anywhere365 unified contact centre runs natively on your existing Microsoft ecosystem to transform communication while helping you reduce IT and communication costs.

Utilise your previous investments to improve your business communications over any channel, on any device, from anywhere, with the world’s first Certified Microsoft Teams contact centre.

Anywhere365 is intuitive and user-friendly, so no need for expensive training courses. Simply leverage your existing Microsoft platforms to boost customer experiences, automate service desk dialogues and help employees increase productivity no matter where they are.

Anywhere365 Dashboard
848 has over a decade of experience in delivering Business Changing IT. With a robust methodology, we Plan, Build and Run intelligent Microsoft solutions to streamline your IT and add value to your business.

OrganiSations worldwide

Centralise all your business communication and collaboration channels with 848 and Anywhere365

Anywhere365 is easy to use and enhances communication at every level of the organisation. Improve employee experiences, boost business outcomes and enhance operational efficiency, with intelligent features such as the zero code Dialogue Automation platform, Dialogue Studio.

Always secure, with Azure

Anywhere365 runs on Microsoft Azure, the most secure Cloud, meaning it’s built to seamlessly integrate within your own Azure and Microsoft 365 infrastructure.

Call for a quote:

03449 848 848

We're a leading Microsoft Gold Partner

With 15 Gold and 3 Silver competencies, we operate amidst the highest accolade of Microsoft Partners, illustrating our expertise, knowledge and strength in the provision of Microsoft technologies. 

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    Contact us

    Unit 3,
    Marconi Gate,
    Staffordshire Technology Park,
    Stafford,
    ST18 0FZ
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    03449 848 848

    info@848.co

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    Contact us

    Unit 3,
    Marconi Gate,
    Staffordshire Technology Park,
    Stafford,
    ST18 0FZ
    ///prone.chest.hiking

     

    03449 848 848

    info@848.co

    Find out more

    Terms and Conditions

    Privacy Policy

    Make a complaint 

    Remote Support Session

    848 Group Support

    Copyright © 2021 The 848 Group.
    All Rights Reserved.