MANAGED SERVICES

More than IT Support

Our expertly trained IT Helpdesk staff go beyond the regular fault resolution by providing one-to-one remote guidance and advice to help users make the most of their new system.

The Managed IT Support Service provide customers with access to dedicated, highly experienced and qualified 1st, 2nd and 3rd line technicians.

Proactive Support is perfect for businesses needing a consistent and dependable IT system that responds to rapid growth or fluctuating demand while ensuring data security.

Your IT Helpdesk

Keeping you connected

Whether technology is your core strength or not, you will always have access to expertise and knowledge whenever you need it.

RUN

Your Service Options

Remote IT Helpdesk

Ticket Auditing & Reporting system, understand your support hotspots.

Efficient time recording of enquiries, in 15min increments (for voucher support customers).

Support for your desktop operating systems, applications, network & internet issues.

Managed Support

All ‘Remote IT Helpdesk’ features plus physical or cloud-based server management.

Comprehensive and structured IT management, going that extra mile to keep your system operational.

Dedicated and accountable IT department.

Proactive Support

Automated remote monitoring of physical and remote servers, firewalls & infrastructure.

Continuous checks for disk space, RAM/CPU usage, back-ups, patches, updates, connectivity.

Pre-emptive fault checking based on pre-determined criteria.

Get In Touch

Many businesses are unsure how to move their digital transformation forward.

Speak to an advisor to find out how we can help.

Just click the chat icon bottom right and connect with us now.

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