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Microsoft Dynamics CRM is a fantastic customer relationship management software that is well suited to all manner of industries and business sizes. We can’t get enough of this industry-leading software, but don’t take our work for it! Our client Tim Clifford at P.A Ross has plenty of kind words to say about Dynamics CRM and the service the company received from The 848 Group!
P A Ross Limited had been looking for a web based CRM system for a number of months. I went on line for a trial of Sales Force and Microsoft Dynamics CRM so I could experience them first hand but I could not get a real feel for either system as the trials would not load properly. I was stuck with looking at YouTube videos until Microsoft proactively followed up from my attempted trial and suggested that I speak with their CRM specialist in the area, The 848 Group.
I spoke with Matt who was both enthusiastic and knowledgeable. He offered to demo the Microsoft product remotely but I opted to nip down to Stafford instead, to see the demo first hand. I liked the system and he got my trial working properly; within a few days we decided that we wanted to invest in Dynamics CRM. We liked Dynamics CRM because it feels familiar and is undoubtedly capable. Getting the team on board is vital and anyone who uses Outlook or recent Office products will immediately feel at home, especially due to the smart interface with Office 365.
Matt and The 848 Group have supported us very well. We are three weeks in and already feel that we have a business tool that is adding real value and making us more productive. We can see exciting ways to improve what we do and to do things that we have not been able to do before. The training sessions that we have had with Matt and the team at 848 have been very informative and have helped us to get going and feel that we are making real progress. Dynamics CRM 2016 is a bit like an onion, with many layers – the more you use it the more you realise how capable the system is! We are pleased that we have 848 to support us in this adventure!
If your business is looking to improve on customer relationship management, as approved Microsoft Partners, The 848 Group offers a wide variety of packages, training sessions and implementation services. Check out our dedicated page or get in touch to find out more!