The main part of my role as Service Delivery Lead at 848, is to ensure that we provide a high quality service to all of our customers. Delivering value through the continuous improvement of our processes and  policies.

I have a strong background in ITIL, ISO 20000 and ISO 27001 allowing me to assist our clients in transforming their IT systems, to allow for business growth and user development.

Interesting Stuff: Outside of work, I’m an avid rugby player, as well as being a fully qualified referee.