Gurjeet Channa 07896 848848 Support Engineer
As a Support Engineer for 848, I provide 1st and 2nd line support via the 848-service desk. These can range from phone calls, emails and self-service portals to help deliver customer service to 848 clients. I have developed my customer service skills from retail, automotive and IT industries which have enabled me to provide the best customer service for our customers and clients.
I have gained ITIL qualification and have been awarded for my customer service especially within the IT industry. Since starting with 848 I work with a fantastic service desk team that help each other to achieve success. I am looking forward to progressing my knowledge with 848 and IT.