Connor Brown 01785 847698 Support Engineer
I joined 848 as an apprentice Support Engineer in February after making a career change. As a 1st line support engineer, my role involves interacting with customers by answering phones and taking customer inquiries, as well as solving first line issues, whatever they may be. My main aim as a first line support engineer is provide great customer service for all of our customers and make sure that they have a positive experience with us every time.
848 has been brilliant in supporting me in my career and my studies as an apprentice. I have always loved computers as a hobby, from video gaming to building my own. Joining the incredible team here has made it possible for me to pursue this passion as a career and build my skills and knowledge in a supportive but challenging environment.