by Hannah Goodwin | Sep 1, 2015 | Blog, Technology and Business Guides, Technology News
Being part of a relationship that’s going nowhere is sometimes hard to spot. You might not exactly be expecting flowers and chocolates from your IT Provider, but you certainly deserve the best from their service- and sometimes, it’s easy to be taken for granted. Our...
by Hannah Goodwin | Jun 26, 2015 | 848 News, Blog, Service Updates
Customer service- particularly IT customer service- is often a difficult parameter to measure accurately. A large amount of companies put such strong emphasis on attracting new customers that they will often neglect their existing ones. This is highlighted in some...
by Hannah Goodwin | Mar 13, 2015 | Blog, Technology and Business Guides
PC cleanup is a boring (but necessary) task. Don’t you just hate working on a slow work computer? If you’re trying to meet a deadline or your working on a big project file and you feel the need to give your machine a kick up the jacksy, you’ve got...
by Hannah Goodwin | Oct 22, 2014 | 848 News, Blog, Service Updates
This time of year is amongst a lot of peoples least favourite – the summer (if you were lucky enough to have one) is gone, children are heading back to school, those that don’t work over the summer months are heading back to work, and it changes to a wet and windy...
by Hannah Goodwin | Jul 9, 2014 | 848 News, Blog, Service Updates
Need IT Support? You got it. With the addition of some new faces on the support desk, The 848 Group have really hit a stride with optimizing our IT support service. In the last 30 days, we’ve had a 100% positive satisfaction rating, engaging 153 tickets well below the...
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