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If you have been watching Microsoft Office 365 develop, you will have noticed the introduction of Microsoft Office 365 Groups. They provide users with a great place to collaborate and get things done. Humans are social- well most of us, anyway- and to achieve any given goal we need to talk, meet, share, track, engage, and more. Microsoft Office 365 Groups brings together all the things you know, such as office calendars, file sharing, and outlook email, into the comfortable space of Office 365, and delivers it for groups- not just individuals.
Imagine your team meetings scheduled through a common calendar. A one note (common to the group of course) firmly in place to track your meeting minutes. Shared files are surfaced so all members are working from the same content- no version problems. And you can add external members, people entirely outside your organisation, enabling you to bring in your customers, suppliers, advisers and more. Collaboration takes on new meaning and teams begin to get more done, quicker.
Microsoft Office 365 Groups furthers the social process by allowing members to subscribe. Once subscribed, a member will be notified of updates for the group, receive emails by default and have events automatically arrive in the inbox. Subscription can be voluntary, or the group owner can enforce subscription for all new members. Either way, subscribing takes you to the heart of the group and ensures you have your finger on the pulse.
Soon, with the CRM Online 2015 Update 1, the power of Groups can be related to any area of customer relationship management. New leads can be energised by creating a group for them. Invite the team players internally, from sales admins to back-end delivery consultants. Sharing files, scheduling meetings and collaborating real time with Office 365 and proposals becomes child’s play.
Take it to the next level by inviting external members. Engage with the suppliers of equipment and services required for the lead, talk to advisors and consultants to gain insights. Whatever collaboration required, it can be surfaced inside your Microsoft Office 365 Groups and managed through your CRM.