Our Managed Services ventures beyond everyday fault resolution.
Our goal is to ensure that users gain the most out of their new products, systems, or solutions. Our service provides continuous support, be it through complete server management, remote guidance, recommendations or advice.
Within our Managed Services framework there are three options to consider.
These are; Remote IT Helpdesk (our Ticket Auditing & Reporting system, allowing you to understand your support hotspots), Managed Support (All Remote IT Helpdesk features, plus physical or cloud-based server management), and Proactive Support (Automated remote monitoring of physical and remote servers, firewalls and infrastructure).
Our aim is to provide all our customers, continuous access to knowledge and expertise, whenever an issue arises.