Now that we have welcomed in 2020 with a bang, we thought it appropriate to take a fond look back on the past year, with a 2019 review so sit back, relax, and find out more about us!
We had some overwhelming talent join 848 in 2019, taking our family from 33 to 39.
One of our main objectives over the past two or three years has been to build out our Managed Services capabilities and offerings. Steve joined 848 to improve the efficiency and prevention methods and processes that sit within Managed Services. Here at 848, we live by the motto ‘Prevention is always better than a cure’; Steve’s vast experience in analysing problematic trends and designing methodologies/processes to handle them ensures the quality of our support.
Brad initially joined 848 as a third-line Support Engineer, responsible for high priority ticket escalations. Brad worked on some great projects during the first few months with us.
Following the success of these projects, Brad was promoted to Programme Innovation Consultant. Our Programme Innovation team ensure that the solutions we offer not only meet existing market needs but are also equipped to realise new requirements and unarticulated needs.
Vishal joined 848’s Solutions team in June to build upon our Click Dimensions and Dynamics 365 offerings. Vishal’s extensive experience in Sales, Marketing, Customer Service and Project Management compliments our process of Planning, Building and Running innovative Business Solutions that integrate with wider applications and meets the present and future needs of our clients.
Jade joined our Marketing team in July as a Senior Graphic Designer and immediately had two large projects to get stuck in to. In November, just five months later, we unveiled our new brand identity and website! None of which could be realised to the standard delivered, without Jade’s outstanding talent in graphic design.
We’re proud of being able to provide apprenticeships to attract and develop talent from diverse backgrounds. Andrew joined our team to build his expertise and skillset as an Apprentice Support Engineer, receiving training and supervision from the wider team in our Managed Services division.
Richard is the newest recruit to join 848 (even though he’s been a friend of the company for years). Richard’s vast experience as an Enterprise Architect fits perfectly with our Programme Innovation team. The first project Richard is working on is to onboard ServiceNow to 848. Good luck with the project, Richard!
848 reached new heights
In May we entered in the annual Staffordshire Chambers of Commerce Business Awards. Our category was Professional Services; to be considered for the award we had to demonstrate our achievements and outstanding performance in this area.
We were crowned finalists! Watch this space as we’ll be running again this year! Wish us luck!
Other great things that happened
We grew our Gold Competencies from 9 to 13!
Messaging:To gain this competency we had to prove our team held the infrastructure management skills related to deploying and maintaining email exchange solutions for business collaboration.
Cloud Platform: Microsoft Partners must have a certain number of certificates and customer cases that demonstrates the Partners skillset and knowledge of Azure and how to architect the solution to fit the varying needs of our clients.
Communications: Nowadays the importance of collaboration and efficient communication is vital. Our Gold Communications Competency demonstrates our best-in-breed ability to provide expert videoconferencing, VoIP (Voice over Internet Protocol) and Instant Messaging to exceed clients evolving needs for effective communication and connectivity.
Collaboration and Content: We are constantly working with enterprises and SMBs to help make the day-to-day business processes more result-orientated, manageable and dynamic. Our Collaboration and Content competency illustrates our commitment to delivering tailored corporate intranets and extranets, documents and workflow management solutions and designing SharePoint-basic websites. We also provide our clients with the option of ongoing support to ensure their collaborative environment is utilised to its maximum potential.
Cyber Essentials Certified
We were thrilled to become certified in Cyber Essentials. This government and industry recognised certificate demonstrates our commitment in Planning, Building and Running outstanding cybersecurity solutions and measures!
Two of our team members became first-time fathers!
Steve Rumble crowned champion at a charity boxing match!
We also won our biggest contract to date! (All will be revealed soon!
We hope you enjoyed reading our 2019 review with us. We are super enthusiastic for the year ahead and what can be achieved!